Benefits:

Company parties
Employee discounts
Training & development

The Support Behind Exceptional Service

The Server Assistant plays an essential role in creating a seamless and memorable guest experience. By supporting the service team, maintaining a clean and welcoming dining environment, and anticipating the needs of both guests and coworkers, the Server Assistant helps ensure that every guest receives efficient, attentive, and exceptional hospitality.

A successful Server Assistant is hardworking, observant, organized, and proactive. They thrive in a fast-paced environment, take pride in the details, and understand that great service is a team effort. The ideal Server Assistant doesn't wait to be asked for help—they recognize what needs to be done and take initiative to get it done.

Core Responsibilities

Assist servers in providing a positive, efficient, and memorable dining experience for every guest.
Maintain a friendly, professional attitude and positive body language during all guest and team interactions.
Promptly clear, clean, sanitize, and reset tables to ensure efficient table turnover and a welcoming dining environment.
Pre-bus tables throughout service by removing empty plates, glassware, and unnecessary items without interrupting the guest experience.
Assist with delivering food and beverages to tables accurately and efficiently.
Demonstrate a working knowledge of:
- Menu offerings and basic ingredients
- Table numbers and restaurant seating layout
- Proper food handling and sanitation procedures
- Steps of service and guest etiquette
- Basic allergen awareness
Anticipate guest needs by assisting with water refills, additional napkins, condiments, utensils, and other service necessities.
Communicate effectively with servers, bartenders, hosts, and kitchen staff to ensure smooth service.
Take initiative to support the service team during peak business hours, prioritizing tasks based on urgency and guest needs.
Maintain cleanliness and organization throughout the dining room, including tables, chairs, floors, service stations, and other guest-facing areas.
Ensure service stations remain clean, organized, and properly stocked with necessary supplies throughout each shift.
Assist with polishing, organizing, and restocking silverware, glassware, plates, and other service equipment.
Promptly address spills, debris, and other cleanliness or safety concerns.
Assist with guest requests whenever possible and communicate additional needs or concerns to the appropriate team member.
Work collaboratively with the entire front-of-house team to maintain a smooth and efficient flow of service.
Execute opening, running, and closing side work thoroughly and efficiently.
Complete other duties as assigned.

What We're Looking For (Server Assistant Prerequisites)

A hospitality-focused mindset with a genuine commitment to guest satisfaction.
A strong work ethic and willingness to support the team wherever needed.
Proactive, self-motivated attitude with the ability to recognize and complete tasks without constant direction.
Friendly, professional, and respectful communication skills.
Strong attention to detail and pride in maintaining a clean, organized environment.
Ability to multitask and prioritize responsibilities in a fast-paced, dynamic environment.
Ability to remain calm, focused, and efficient during high-volume service.
Enthusiasm to grow, learn, and develop restaurant service skills.
A team-first mentality and willingness to assist coworkers.
Solid understanding of guest etiquette and service professionalism.
Ability to remain on your feet for extended periods and safely lift and carry restaurant supplies, dishes, and service equipment.
Reliable transportation.
Availability on weekends and holidays.

Compensation: $11.00 per hour

At Flyway Brewing, our journey towards excellence begins with the meticulous selection of premium ingredients sourced from both local and international suppliers. From the finest malted barley to the fragrant hops and specialized yeast strains, each element is handpicked to create a harmonious blend of flavors in every single sip. Employing a combination of traditional brewing techniques and state-of-the-art technology, we maintain consistent taste profiles while preserving the distinctiveness of each brew. Whether you're a seasoned beer connoisseur or a casual drinker, our beers stand as a testament to the fusion of art and science that goes into every brew.

Our belief in the perfect harmony between great beer and delectable food motivates our team to craft an enticing menu that complements our handcrafted beers. Using only the freshest locally-sourced ingredients, our back-of-house skillfully prepares each dish with an emphasis on innovation. Whether you're enjoying a pint of our signature Bluewing or savoring one of our seasonal brews, our bites help you fill out the experience.

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